The Ritz-Carlton Chicago Hotel

160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Ritz-Carlton Chicago Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

Editorial review:

A five star hotel located within the Water Tower Palace, offers everything one expects from a Ritz: superb service (score tickets for a Oprah show with a few weeks notice from the concierge), gourmet dinning and classically decorated and spacious rooms, some of which offer stunning Mag Mile views.

Verified Reviews:

  • $40 plus per night parking - Bed was extremely comfortable - 2 bathrooms were tiny
  • Bathroom was fabulous with marble floors - Room service was superb - Wonderful comfy robes
  • Attached to the water tower shopping - Comfortable bed - Had a view of the lake - Great sheets
  • There was no coffee-maker - Lobby is spectacular - Rooms were large and luxurious
  • Concierge was excellent - Staff was professional - Breakfast buffet in the dining room is incredible

Overview

The exclusive Ritz-Carlton Chicago (A Four Seasons Hotel) is a 5-star property within proximity of Cloud Gate, Art Institute of Chicago and Navy Pier. The building was renovated in 2010.

A metro station as well as Chicago-Red subway station are not far from the hotel. The property is set within 3 km distance from Chicago city center.

The hotel offers an excellent location close to lakes.

20 minutes' drive from Midway airport and 20 minutes' walk to Millennium train station.

Rooms

There are 434 modern rooms fitted with a refrigerator, a writing desk, a separate toilet, satellite TV and a safe. The hotel offers spectacular views of Chicago's Gold Coast and Lake Michigan. The rooms feature an exquisite décor and en suite bathrooms with a hairdryer, terry bathrobes and a bathtub.

Eat & Drink

Start your day with an award-winning breakfast served at the lobby. The 24-hour restaurant serves local dishes. The bar's menu includes snacks and desserts as well as complimentary drinks.

A full breakfast is served and charges are applicable. 

Services

Corporate travelers are free to use a copy machine, a catering service and a meeting room offered on site.

Relax

An indoor swimming pool, a cocktail lounge and a golf course are available at the hotel. A gym and fitness center are among the on-site facilities.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible on site at USD 48 per day.

Year renovated:   2010.  Number of floors:   15.  Number of rooms:   434.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Golf course
  • Fitness center

Services

  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge
  • Catering service

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Paid babysitting/Child services
  • Video games
  • Kids club

Leisure facilities

  • Indoor swimming pool
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Reflex massage

Room view

  • City view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Sitting area
  • Dressing area
  • Ironing facilities
  • In-room desk
  • Mirror

Bathroom

  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Kitchenette
  • Refrigerator

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Paid movies/Video
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel The Ritz-Carlton Chicago  Hotel Chicago location
Show big map »

Hotel Address:

160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308

Get directions
City Center
  • Chicago
    2.3km
Airports
  • Midway (MDW)
    16.5km
  • Chicago O'hare International (ORD)
    25.1km
Train Stations
  • Millenium Station
    1.6km
  • Ogilvie Transportation Center
    2.3km
Underground stations
  • LaSalle "L" Station (Blue Line)
    2.6km
  • Bus stop
    100 m
Restaurants
  • The Signature Room at the 95th (cuisine: American, Dessert, Bar)
    120 m
  • Foodlife (cuisine: American, Chinese, Mexican)
    70 m
Beaches
  • Oak Street Beach
    570 m
  • Ohio Street Beach
    910 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    15
  • Number of rooms:
    434

Rooms and availability

The Ritz-Carlton Chicago (A Four Seasons Hotel) Standard RoomThe Ritz-Carlton Chicago (A Four Seasons Hotel) Standard Room
Standard Room
Bed type: Double Bed or Double beds or King Size bed
Size: 37m2
Check Prices
  • Air conditioning
— Less information+ More information

Elegant room has a sleeping zone, work area and convenient bathroom.

Room facilities
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Executive SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Executive SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Executive Suite
    Executive Suite
    Bed type: King Size bed or Double Bed
    Size: 52m2
    Check Prices
    • Air conditioning
    — Less information+ More information

    This room with contemporary interior includes a bedroom and a comfy living room. Bathroom has all modern amenities.

    Room facilities
      The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Executive SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Executive Suite
      Grand Executive Suite
      Bed type: King Size bed or Double Bed
      Size: 52m2
      Check Prices
      • Air conditioning
      — Less information+ More information

      Spacious room includes bedroom and living room.

      Room facilities
        The Ritz-Carlton Chicago (A Four Seasons Hotel) Michigan Avenue Suite The Ritz-Carlton Chicago (A Four Seasons Hotel) Michigan Avenue Suite
        Michigan Avenue Suite
        Check Prices
        — Less information+ More information

        Elegant room with large windows comprises a bedroom, a living room and two bathrooms.

        The Ritz-Carlton Chicago (A Four Seasons Hotel) Deluxe Suite
        Deluxe Suite
        Bed type: King Size bed or Double Bed
        Size: 93m2
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Large room has a bedroom, a living room with dining area and a modern bathroom.

        Room facilities
          The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite
          Presidential Suite
          Check Prices
          — Less information+ More information

          Luxurious room has a lounge, dining area, powder room and three bathrooms.

          The Ritz-Carlton Chicago (A Four Seasons Hotel) Ambassador Suite
          Ambassador Suite
          Check Prices
          — Less information+ More information

          Charming Suite includes large living room, dining area and full kitchen.

          The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Michigan Avenue SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Michigan Avenue Suite
          Grand Michigan Avenue Suite
          Check Prices
          — Less information+ More information

          Elegant room has a bedroom and a living room with sofa and armchairs. Bathroom includes all modern conveniences.

          How to reach hotel

          hotel The Ritz-Carlton Chicago  Hotel Chicago location
          Show big map »

          Hotel Address:

          160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308

          Get directions
          City Center
          • Chicago
            2.3km
          Airports
          • Midway (MDW)
            16.5km
          • Chicago O'hare International (ORD)
            25.1km
          Train Stations
          • Millenium Station
            1.6km
          • Ogilvie Transportation Center
            2.3km
          Underground stations
          • LaSalle "L" Station (Blue Line)
            2.6km
          • Bus stop
            100 m
          Restaurants
          • The Signature Room at the 95th (cuisine: American, Dessert, Bar)
            120 m
          • Foodlife (cuisine: American, Chinese, Mexican)
            70 m
          Beaches
          • Oak Street Beach
            570 m
          • Ohio Street Beach
            910 m
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2010
          • Number of floors:
            15
          • Number of rooms:
            434

          The Ritz-Carlton Chicago (A Four Seasons Hotel) Location

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          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
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          • General

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          Click the hotel to go to the main hotel page.

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          What's nearby

          Shopping areas

          Museums

          Universities, Institutes

          Medical care and Hospitals

          Casinos

          College Campuses

          Local Attractions

          • Millennium Park - 1.8km
            201 E Randolph St, Chicago
          • Art Institute of Chicago - 1.9km
            111 S Michigan Ave, Chicago
          • Macy's on State Street - 1.6km
            111 North State Street, Chicago
          • Navy Pier - 1.6km
            600 E Grand Ave, Chicago
          • Daley Bicentennial Plaza - 1.6km
            337 East Randolph St, Chicago

          Near the hotelNear the hotel

          • John Hancock Center / Observatory - 160 m
            875 N Michigan Ave, Chicago
          • Water Tower Place - 140 m
            835 N. Michigan Avenue, Chicago
          • Fourth Presbyterian Church - 210 m
            126 East Chestnut St, Chicago
          • St. James Cathedral - 450 m
            65 East Huron Street, Chicago
          • Broadway Playhouse - 110 m
            175 E. Chestnut Avenue, Chicago
          • Museum of Contemporary Art - 150 m
            220 East Chicago Ave., Chicago
          • Loyola University Museum of Art (LUMA) - 220 m
            820 North Michigan Avenue, Chicago

          Restaurants Nearby

          • The Signature Room at the 95th - 120 m

            Address: 875 N Michigan Avenue
            Phone: 312-787-9596

            64% likes this, based on 875 reviews
            Cuisine: American, Dessert, Bar
            Price Range: GBP 12 - GBP 114

          • The Cheesecake Factory - 200 m

            Address: 875 N Michigan Ave
            Phone: (312) 337-1101

            70% likes this, based on 733 reviews
            Cuisine: American, Dessert, International, Eclectic
            Price Range: GBP 15 - GBP 22

          • Foodease - 90 m

            Address: 835 N. Michigan
            Phone: (312) 335-3663

            85% likes this, based on 62 reviews
            Cuisine: American

          • Foodlife - 70 m

            Address: 835 N.Michigan Ave.
            Phone: (312) 335-3663

            64% likes this, based on 145 reviews
            Cuisine: American, Chinese, Mexican
            Price Range: GBP 2 - GBP 16

          • Wolfgang Puck Express - 90 m

            Address: 10000 West O'Hare
            Phone: 773-686-6154

            Cuisine: American

          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2010
          • Number of floors:
            15
          • Number of rooms:
            434
          Hotels nearby
          Omni Chicago Hotel
          4 stars
          0.4km
          Ivy Hotel Chicago
          4 stars
          0.5km
          Inn Of Chicago
          3 stars
          0.6km
          Cities nearby
          • Burbank hotels - 20km
          • Evanston hotels - 19km
          • Franklin Park hotels - 21km
          • Skokie hotels - 19km
          • Bedford Park hotels - 18km
          • Melrose Park hotels - 19km
          • Oak Park hotels - 13km
          • Bridgeview hotels - 20km
          • River Grove hotels - 18km
          • Lyons, IL hotels - 17km

          The Ritz-Carlton Chicago (A Four Seasons Hotel) Reviews

          Guest reviews are submitted by our customers after their stay at The Ritz-Carlton Chicago (A Four Seasons Hotel)

          Average guest rating

          8.2out of 10
          Excellent
          Based on 67 reviews

          Rating by category:

          Location
          9.8
          Value
          8.4
          Rooms
          8.2
          Service
          8.4

          Individual guest reviews

          • Family with children
            9.2

            Traveling with my (adult) son, I wanted to indulge a little and we went probably for the best place in Chicago. The hotel is perfectly located, it's high class, close to shopping and to animated nightlife. Hotel staff is very friendly and professional.

            When booking the room I have specifically asked for 2 beds in the bedroom. None were available when arriving. With an extra $100 we ended up in a suite with a sofa as a second (uncomfortable) bed.

          • Older travelers
            9.2

            From the front desk, to the concierge,to the housekeeping staff, the service was impeccable. Perfect location.

            Needed a little updating

          • Older travelers
            7.4

            Nice large room with a splendid view and one could open the windows to get real air.Staff all very friendly.

            The decor was dated, a lot of things were worn and a bit shabby, the crockery was crazed. No breakfast buffet and the food was mediocre. It does not measure up to either the Ritz Carlton or Four Seasons reputations.

          • Older travelers
            10.0

            We had a lovely expierence at the Ritz Carlton..the is helpful staff and friendly too...excellent concierge services as well.

            Not one snaffu.. Our best city getaway ever!

          • Older travelers
            8.8

            The view was great for a City Centre hotel

          • Family with children
            10.0

            Great location, excellent service, beautiful lobby.

          • Family with children
            9.2

            Great location. Great hotel. Great front desk help.

            Service was extremely slow at the bar on multiple occassions Curious that this Ritz is not part of the network. We enjoy the Ritz but do so as a frequent traveler.

          • Family with children
            9.2

            Clean room great bed. Restaurant only fair.

            The reataurant was slow. We had a family dinner with 3 kids, arrived on time at 7:30. Still waiting for dinner at 9:00 pm

          • Family with children
            10.0

            All the staff were friendly and very helpful and efficient.

          • Single
            10.0

            The one thing that kept popping back into my mind while staying at the hotel was "this is excellent". And then I realized that if it wasn't, it wouldn't be the Ritz Carlton. So all I have to say, that covers it all: this hotel, with the included spa, is truly excellent!

          • Single
            10.0

            The staff were very helpful and welcoming. My room had a fantastic view of the city and was exceptionally clean. All services/facilities were excellent. Would highly recommend the Ritz Hotel Chicago for a holiday.

          • Couple
            10.0

            We loved everything about the hotel. They upgraded our room at no charge. We came back to the hotel after sight seeing and were surprised with a handwritten card and chocolate covered strawberries. The entire staff was beyond polite and helpful. They made our trip pleasant and memorable. We will hopefully be able to stay here during our next visit.

          • Single
            9.6

            Excellent location & very friendly staff

            Water pressure in the shower everything else was fabulous

          • Older travelers
            8.8

            The professional way we were treated by the staff particularly the check-in staff. The location off Michican Avenue. The clenliness of the hotel and rooms in particular.

          • Couple
            9.2

            Location, friendly staff

            Breakfast is too expensive and poor quality

          How to reach hotel

          hotel The Ritz-Carlton Chicago  Hotel Chicago location
          Show big map »

          Hotel Address:

          160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308

          Get directions
          City Center
          • Chicago
            2.3km
          Airports
          • Midway (MDW)
            16.5km
          • Chicago O'hare International (ORD)
            25.1km
          Train Stations
          • Millenium Station
            1.6km
          • Ogilvie Transportation Center
            2.3km
          Underground stations
          • LaSalle "L" Station (Blue Line)
            2.6km
          • Bus stop
            100 m
          Restaurants
          • The Signature Room at the 95th (cuisine: American, Dessert, Bar)
            120 m
          • Foodlife (cuisine: American, Chinese, Mexican)
            70 m
          Beaches
          • Oak Street Beach
            570 m
          • Ohio Street Beach
            910 m
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2010
          • Number of floors:
            15
          • Number of rooms:
            434